Who we are

The Xcess Trading team

We have built up a solid team within Xcess who cover all areas of reverse logistics & redistribution. Our company motto is erase, test, repair & resell allowing our retailers & distributors to have an overall solution in place & be able to utilise our technical knowledge to get products into a saleable condition, quickly.

By having qualified in-house technical engineers, we are able to process retail returns & determine their functionality & grading. We also have a highly skilled sales and account management team who can actively place refurbished & graded products into sales channels which yield the best recovery rates. A key part of returns management is handling the peaks after Back to School, Black Friday, Christmas and January Sales. Having built up an industry-leading warehouse management system for booking in stock, data erasure deployment & automated functionality testing for consumer electronics, Xcess has been able to scale the business whilst still maintaining the quality of the products we process. We have a grading matrix so all B2B customers who purchase stock from us can be assured of the condition that they are purchasing. We have chosen to work with globally-recognised ADISA-certified data erasure providers such as Blannco & Blackbelt /White Canyon so that we have an audited process for secure data erasure. We also work with Checkmend when processing smartphones.

On the redistribution side of the business which focuses on brand new stock such as excess to forecast (overstock) or products that are becoming or have gone end of life (EOL), our sales team look for new promotional sales channels that sit outside of core retail. The processes & procedures at Xcess are based on a win / win mentality, both for the vendors who we manage asset disposal for & the customers who we supply inventory into. A key part of our growth has been looking at non-retail channels for surplus stock such as gift with purchase, staff loyalty programmes & also redemption voucher-based programmes which corporates look to offer their customers or staff. We have the ability to redistribute overstock into other territories if this is something our supplier is looking for, or to restrict where inventory is resold.

Meet the Team

Debra Barr, Managing Director

Debra Barr, Managing Director

Debra founded Xcess Trading in August 2011 after being part of the start-up team to launch Stockshifters.com in the UK. She saw a gap in the market for a trusted stock disposal partner for UK retailers, distributors and brands who wanted to get a good recovery rate against their assets, whilst also looking at new and non-conflicting channels to redistribute overstock into.  Over a decade later she has become a go-to person for vendors wanting a robust & dependable disposition partner. She has overseen the business for the past 10 years in organic growth to become one of the top asset recovery specialists in the UK. In 2017 Xcess acquired a refurbishment business enabling them to handle the end-to-end returns management for key UK retailers in the consumer electronics space in-house, allowing the control of quality & processes within data erasure, testing & repair. Read more about Debra...

Myers Briggs Personality Type: Protagonist “Charismatic and inspiring leaders, able to mesmerize their listeners” - read more...

Nina Frape, UK Sales Director

Nina Frape, UK Sales Director

Nina joined Xcess in the summer of 2019 after 10 years with the UK Distributor Kondor as their Head of Trade. With over 22 years of IT and Telecommunications industry experience working with the telecoms distribution & the mobile accessory field, she has extensive sales and commercial knowledge and has gained a loyal customer base over the years.

During Nina’s time in the industry, she has forged new avenues for the redistribution of core range stock into corporates & promotional channels, as well as working with brands on new business opportunities which sit outside of the core retail channels. She is an excellent team player who not only handles pressure well but thrives from it.

Myers Briggs Personality Type: Entertainer “Spontaneous, Energetic & Enthusiastic people – life is never boring around them” - read more...

Ben Powell, Technical Director

Ben Powell, Technical Director

Ben is Mr Tech. With over 16 years in the IT industry, Ben has gained a plethora of skills ranging from software development, database design and management, to cloud services and infrastructure.

Ben has a never-ending knowledge of all things technical & he is responsible for managing our corporate systems, databases, and company infrastructure on a day-to-day basis. He also helps with driving the business forward, with new technologies to keep us ahead of the game. Ben is all about creating efficiencies & streamlining processes. He is a fantastic mentor to our more junior level staff & has been a key part of the business since its acquisition in 2017.

Myers Briggs Personality Type: Executive “Excellent administrators unsurpassed at managing things or people” - read more...

Tracy Anderson, UK Sales Director

Tracy Anderson, Finance Manager

Tracy is the woman every office needs, she is a qualified AAT level Finance Manager with an outstanding ability to manage an ever growing business.

Having joined us in the Summer of 2018 from a health & beauty distribution business, Tracy has fast become a linchpin to the business. She is super organised and can handle the fast pace world of redistribution & reverse logistics with a smile on her face. Tracy always gets the job done & is a massive support system to the others within the business.

Myers Briggs Personality Type: Consul “Extraordinary caring, social and popular people, always eager to help” - read more...

Daniel Wombwell, Senior Repair Manager

Dan Wombwell, Senior Repair Manager

Daniel joined Xcess in the summer of 2018 having been a team leader for a large insurance repair company. He has over 7 years’ experience in the IT & smartphone industry and has developed an extensive knowledge of inspecting, testing & repairing insurance claims for Laptops, PCs, Tablets and Smartphones.

During his time at Xcess, Dan has set himself out to be an incredible senior repair manager, whether it's training up junior level staff or finding the most difficult BER item to repair.  He is excellent at delivering what is needed.

Myers Briggs Personality Type: Architect “Imaginative & Strategic thinkers, with a plan for everything” - read more...

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